Resume

Benedick Llanda

Senior Technical Product Manager · AI Builder · Program Manager

📍 Port Orchard, WA 📞 +1 (757) 789-9789 ✉️ Email me 🌐 Open to opportunities
Summary

Technical Product Manager with 9 years at AT&T taking hardware/software platforms from concept through post-launch measurement, managing $5M+ budgets and cross-functional delivery across engineering, vendors, and executive stakeholders. I define success criteria before launch and close the loop after. I identified a fleet-wide defect pattern and drove the fix through firmware upgrades across 4 major gateway platforms for $79M in measured 2020 outcomes, and separately avoided $4.6M in downstream impact by halting an unstable release pre-distribution.

I now apply that same outcome-first discipline independently, architecting and shipping production AI systems end to end with Python, Next.js, Supabase, vector search, Claude and Gemini APIs. That gives me direct, hands-on fluency in the AI tooling reshaping product work rather than secondhand familiarity.

Core Strengths
Cross-functional technical delivery
3–5 year roadmap & go-to-market strategy
Release readiness and coordination
Engineering and vendor system fluency
System behavior in production
Risk identification and escalation
Agile / Scrum / SAFe delivery
Root cause problem solving
Python, SQL, RAG & agentic workflows
Claude API, Gemini Vision, pgvector
Next.js & Supabase full-stack prototyping
Pilot design & post-launch metric review
Experience
Independent Contractor / Founder, Full-Stack AI Development
AIPTO · Tended · Apex Overlay · Live Translator
Mar 2024 – Present
  • AIPTO: Architected a semantic similarity engine (Python, SQL, vector embeddings) for real-time AI system/trade secret verification, with a Supabase backend pipeline and Stripe-based pricing model.
  • Tended: Built bidirectional AI inference matching across user preferences and location data using pgvector and the Claude API, with client-side logic to reduce API costs at scale.
  • Apex Overlay: Built a real-time PyQt6 system integrating Gemini Vision to ingest live market data; engineered a multi-buffer confirmation layer (Signal/Bias/Trend) that achieved a 69.2% win rate in live testing.
  • Live Translator: Built a platform-agnostic, local-first real-time audio translation tool (Python, PyTorch, CUDA, OpenAI Whisper) with WASAPI loopback capture, custom resampling, and Silero-VAD noise filtering.
Senior Technical Product Manager
AT&T · WiFi Hardware & Software Platforms
May 2021 – Mar 2024
  • Owned the full product arc for distributed WiFi 6/7 gateway platforms end to end, from customer pilot validation through post-launch metric review, defining a 3–5 year roadmap and go-to-market strategy against a $5M+ budget.
  • Led development and launch of a WiFi optimization solution that improved network stability by 30% and increased connectivity performance by 15%.
  • Defined success and acceptance criteria before each release, then tracked adoption and quality metrics post-launch to confirm outcomes were met, not just that features shipped.
  • Built and defended platform business cases using pilot program sampling and live test data, presenting outcomes to Director/VP-level stakeholders and adjusting roadmap based on results.
  • Directed vendor delivery into agile scrum trains, running quarterly reviews of technical debt and delivery quality to protect long-term platform health.
  • Established structured vendor review processes that improved quality, delivery timelines, and cost accountability.
Product Owner / Senior Program Manager
AT&T · Customer Experience & Operations
Apr 2017 – May 2021
  • Identified a customer-impacting defect pattern across AT&T's 4 major residential gateway platforms and drove the fix through fleet-wide firmware upgrades, delivering $79M in 2020 measured outcomes.
  • Made the call to halt an unstable firmware release pre-distribution after an independent risk assessment, avoiding $4.6M in downstream customer impact.
  • Implemented automated speed testing within customer troubleshooting workflows, reducing time to issue resolution by 10%.
  • Used Jira to triage hardware/software defects and track Agile/SAFe development; partnered with Six Sigma-certified staff on process re-engineering initiatives.
  • Owned post-release measurement across 4 concurrent hardware platforms, reporting fleet health and stability metrics directly to executive stakeholders and driving iteration until targets were met.
Fiber Engineering Planning Manager
AT&T · Outside Plant Planning & Engineering Design
Mar 2015 – May 2017
  • Delivered fiber capacity expansion plans that supported network growth and improved service reliability.
  • Coordinated with engineering and project teams to execute capital projects within required timelines.
  • Produced network designs that improved operational efficiency and reduced deployment costs.
  • Maintained leadership visibility into project execution through regular updates on progress, risks, and recommendations.
Education & Certifications
Electrical Engineering & Engineering Management
Old Dominion University
Fall 2016
User Experience Design
Udacity, AT&T Program
Spring 2021
Generative AI
Coursera, Self-directed
Summer 2024
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